EliseAI

EliseAI is a comprehensive artificial intelligence assistant and customer relationship management (CRM) platform for the property management industry, designed to streamline and improve the operational efficiency of property management companies. Already trusted by over 400 top property management companies, the platform offers a wide range of features to optimize business processes across multiple aspects of leasing, maintenance, lease renewals, and late payments.

Features and Services

1. Multi-channel communication management:

• Voice: Elise can answer calls 24/7 and make unsolicited calls to ensure there is no wait time.
• SMS: Easy communication via SMS for use on the move.
• Email: Automatically manage mailboxes, respond quickly to incoming mail, and follow up on communications.
• Website Chat: Respond to requests from prospects and residents in real time.

1. AI-driven operations management:

• EliseCRM: a freely available CRM system that centralizes prospect and resident information, streamlines operational processes, and reduces technology stack costs.
• Data Command Center: generates detailed reports on each community, including key data on leasing, maintenance, renewals and delinquencies, helping managers make informed decisions.

1. Leasing and Maintenance Management:

• Leasing: Elise is able to efficiently schedule tours, manage prospect inquiries, and significantly increase lead conversion rates.
• Maintenance: Responds to resident maintenance requests 24/7, automatically submits work orders, and follows up when repairs are complete to ensure resident satisfaction.
• Lease Renewal: Automatically send lease renewal reminders and notify tenants 90 days in advance to speed up the renewal process.
• Overdue Management: Automatically send overdue reminders, answer tenants' questions, and track payments to effectively reduce overdue rates.

1. Customized services for different property types:

• Supports the needs of traditional housing, student apartments, affordable housing and single-family homes, ensuring accurate and effective communication with each property type.

1. Centralized Operations:

• Supports centralized leasing operations so that multiple properties can be managed through a single platform, improving service consistency.

Problems Solved

EliseAI aims to solve the common problems of inefficiency, miscommunication and high labor costs in property management. Through automation and intelligence, the platform helps property management companies:

• Reduce operational costs
• Increase customer conversion rates
• Enhance resident satisfaction
• Enhance transparency and control of management data

Features

• 24/7 Service: Elise provides immediate response whenever you need it, ensuring that the needs of both prospective customers and existing residents are met in a timely manner.
• Multi-language support: Ability to communicate with customers in different languages to meet diverse customer needs.
• Highly customizable: Adapting Elise's functionality and response style to the specific requirements of property management companies ensures personalized service.
• Simplified Technology Integration: EliseAI is able to seamlessly integrate with existing software systems, reducing manual data entry and increasing efficiency.

With these functions and features, EliseAI provides property management companies with an all-encompassing, intelligent solution that helps them stand out in a competitive marketplace.