Dialpad

Dialpad is a leading customer intelligence platform that provides AI-driven solutions to help teams connect, improve ROI and support customers. Its key features include:

AI Voice: centralizes all business conversations on one platform, automatically recording meetings and improving team efficiency. AI Contact Center: accelerates new hire training, streamlines the coaching process, and enhances the customer experience. AI Sales: Automate daily account management tasks to help salespeople close deals faster. AI Retrospective: Provide instant summaries and suggested action items after meetings. AI Chatbot: connects with existing knowledge sources to provide instant answers. AI Coaching Center: Centralizes performance metrics such as customer satisfaction to support data-driven decision making.

DialpadGPT delivers powerful AI capabilities by training over 6 billion minutes of real business conversations for a wide range of organizations.