Salesforce AI is an artificial intelligence technology from Salesforce, Inc. designed to provide intelligent solutions to help organizations better understand their customers, optimize business processes, and improve efficiency. It includes a variety of capabilities such as predictive analytics, natural language processing, machine learning, and intelligent decision support to help users achieve smarter customer relationship management and business management.Salesforce AI delivers a variety of intelligent capabilities, primarily through its brand Einstein, to enable users to better utilize their data to drive business growth and enhance the customer experience.